Introduction to Leadership
What management is, what leadership is, and why the same person has to do both before lunch. Then the five levels: a shared language for how much of a problem each person carries before it reaches the manager.
- Leadership vs. management, and which one a moment needs
- The shift from doer to leader
- Reporter, Analyst, Advisor, Decision-Maker, Operator
- Trust, the say-do ratio, and the standard you walk past

